FLOOD RECOVERY CENTRES
Community Recovery Centres have been established at the following locations and operates from 8.30am to 5.00 pm (7 days a week) until further notice.
Jamboree Heights State School Hall
St Aidans Anglican Girls School
What to bring with you:-
drivers licence or ID card
Medicare card showing members of your family and
a document or utilities bill showing your address.
OR arrangements will be made to help you obtain identification at the recovery centre.
Personal Hardship Assistance grants to cover the costs of essential items such as food, clothing and accommodation will be provided to people who experience genuine hardship. For information call 1800 173 349.
Just provide support staff with details of your situation and they will assess your eligibility for the various grants and connect you with the help you need.
BEWARE OF SCAMS
After natural disasters salespeople will promote home or property maintenance services. While many are legitimate, some may be scammers.
Ask the trader for proof of identity such as a company identification card or a driver licence. Take down details for your reference and also note their vehicle's number plate.
Do not agree to offers or deals straight away - you are entitled to a cooling-off period of ten days.
Carefully read all the terms and conditions of any offer.
To check if a tradesman is licensed for the type of work you need, visit www.bsa.qld.gov.au
IMPORTANT CONTACT NUMBERS
Premier's Disaster Relief Appeal Applications 180 22 66
Disaster Recovery Hotline 1800 173 349
(for people wanting to apply for financial assistance)
SES 13 25 00
(flood storm emergency line)
Energex 13 19 62
QRAA 1800 623 946
(assistance for small business)
Centrelink 180 22 66
13 14 50
The Insurance Ombudsman Service
1300 780 808
Insurance Council Hotline 1300 728 228
Financial Ombudsman Service 1800 337 444Lifeline Telephone Counselling 13 11 14
Australian Red Cross 1800 733 111
Building Services Authority 1300 272 272
Legal Aid Queensland 1300 651 188
(free help for the flood affected)
Brisbane City Council 3403 8888
(all inquiries in relation to flooding in Brisbane area, garbage pickup, sewerage issues, waste food bins and volunteer assistance)
PLEASE CALL ME ANYTIME ON 3279 5137
**See attached assistance guide